One of the main benefits of mediation is the flexibility of its process. Every mediation is different, each with different people, different issues, different needs and interests, and all at differing stages of conflict. Paul believes that the process should be designed around both the conflict and the parties involved, not an exercise in shoe-horning parties into a one-size-fits-all process.
Concentrating upon flexibility, Paul works with the parties to develop a mediation plan and conflict strategy that meets the needs of all parties, and one which addresses specific situations. The most important aspect of any mediation is that the process is one that gives the parties the best opportunity of raeching an agreement.